Frequently Asked Questions
CERTIFICATION DIVISION |

1. How to apply for issuance/revalidation through MISMO?

  • Steps to apply for issuance/revalidation of COP/COC in the MISMO:
    1. Log-in using your MISMO account;
    2. Select transaction and select/choose certification;
    3. Select the type of transaction and application;
    4. Click for acknowledgement/confirmation:
    5. Click proceed (upload the required documents); and
    6. Click submit.

2. Can I apply for COC/COP thru expedite process without submitting a flight detail?

Additional required documents for expedite application:

  1. Letter request from the company/manning agency
  2. POEA contract
  3. OEC
  4. Flight details

Any lacking documents is a ground to deny/non-acceptance of the application

Reference: MARINA Advisory No. 2021-55, Memorandum Circular No. SC-2021-03 to SC-2021-06

3. Do I need to submit a TCROA in applying for COP?

Submission of hard copies of TCROA is required for issuance/revalidation of COP for those trainings taken on and before September 2019. TCROA for trainings taken after this date should be encoded and transmitted in the MISMO system by the Training Centers and need not be presented.

Reference: STCW Advisory No. 2019-06

4. What are the requirements for issuance/revalidation of MARINA ID?

The following are the requirements for issuance of MARINA ID:

  1. PRC license or Board Cert or Valid COC/COE
  2. Pictures with shoulder board

For renewal:

  1. Valid COC
  2. MARINA license ID (old)
  3. Pictures with shoulder board

Reference: STCW Circular No. 2016-09

5. What are the trainings that need to be applied for COP?

The following are required for issuance of COP:

  1. BT
  2. AFF
  3. SCRB
  4. FRB
  5. MEFA
  6. MECA
  7. SDSD
  8. BTOC
  9. BTLGT
  10. ATOT
  11. ATCT
  12. ATLGT
  13. SSO

Reference: Memorandum Circular No. SC-2021-04 and SC-2021-05

6. What is the difference between “UPDATING” and “REFRESHER”?

Updating – is an approved and structured training program to ensure knowledge of seafarers regarding changes on national and international regulations relative to SOLAS security ad protection to marine environment and any update/revision on the standard of competence concerned.

Refresher – is an approved and structured training program to ensure that the seafarer maintained the required standard of competence at intervals of 5 years in accordance with the Convention.

Reference: STCW Circular No. 2014-06

7. Do I need to take “REFRESHER COURSE” to revalidate my COP??

Based on the MARINA Advisory No. 2021-49, there’s no need to take the refresher course if a seafarer has completed a total of at least twelve (12) months of sea service within the last 5 years and an Attestation or any document from the Ship’s Captain / Ship Owners / Manning Agencies that said onboard training and other practical trainings were undertaken by the seafarer in order for him/her to revalidate his COP. However, if the seafarer failed to comply with said requirements, a seafarer shall undergo the Refresher Course.

8. How to revalidate COP/COC without an approved seagoing service?

For the revalidation of the COPs for BT, AFF, SCRB and FRB, one of the mandatory minimum requirements is the approved seagoing service for a period of at least 12 months within the last 5 years OR 3 months within the last 6 months from the date of revalidation. However, if the applicant has no approved seagoing service, he/she shall be required to undergo practical assessment along with the submission of complete documentary requirements.

Reference: Memorandum Circular Nos. 2021-03, 2021-04 and 2021-06

9. What is the standard processing time (SPT) for the application of Certificate?

The processing of certificates would only take:

  1. COP/COC (reg) – 3 days
  2. COP/COC (expedite) – 1 day

Reference: MARINA Citizen Charter

10. How to upgrade MARINA license?

Requirements to upgrade MARINA license/ upgrade level/ capacity of COC could be referred to Memorandum Circulars Nos. SC-2021-03 and 2021-06

Reference: MARINA Advisory No. 2021-55, Memorandum Circular No. SC-2021-03 to SC-2021-06

11. Is the upgrading of license of PRC passers extended?

Applicants who are holders of PRC License can now update/upgrade their documents and have their COCs issued pursuant to MARINA Advisory No. 2021-42

12. My certificate was lost/damage. What should I do?

Replacement of the lost/damaged certificates can be applied through MISMO system. An affidavit of lost (notarized) shall be uploaded as a requirement for the application.

Reference: Memorandum Circular Nos. SC-2021-03 to SC-2021-06

13. How much is the fee for COC/COP?

Under MARINA MC No. SC-2021-07 below are the corresponding fees and charges:

  1. COP (reg) – P200
  2. COP (exp/onboard) – P600
  3. COC (reg) – P1000
  4. COC (exp/onboard) – P1,500

14. How to verify the authenticity of the certificates?

You may check it thru the MISMO verification system at https://online-appointment.marina.gov.ph/verify-id-certificate.

15. Can an authorized person claim the certificates on behalf of the applicant?

Immediate family members like; wife, mother, father, brother, sister, and son/daughter of the applicant upon approval by the head of office could claim the certificates on his/her behalf but shall have to submit the required authorization letter.

16. Will there be a penalty if the COP has expired prior application?

Under MARINA MC No. SC-2021-07, late filing or expired COP/COC prior application, shall have a surcharge or penalty imposed of P500.00 per certificate. However, due to the pandemic the subject penalty is presently deferred pursuant to MARINA Advisory No. 2021-27

 

ACCREDITATION DIVISION |

1. What are the requirements for Accreditation of Instructors?
  1. Proof of successful completion of approved I.M.O. Model Course 6.09 (Training course for Instructors)
  2. Proof of any of the following:
  • Approved seagoing experience relating to the task
  • Approved training and issuance of COC and/or COP pertaining to the task, and refresher/updating training
  • If conducting training using a SIMULATOR, shall have proof of the following:
  • have received appropriate guidance in instructional techniques involving the use of simulators (approved I.M.O. Model Course 6.10 or an approved substantially similar program); and
  • have gained practical operational experience on the particular type of simulator being used by accomplishing Simulator Practical Operational Experience Log (SPOEL, Annex 2 of STCW Circular 2014-04) for an aggregate period of at least 20 hours conducted on 10 separate days under the supervision of an experienced instructor/operator of that particular type of simulator.
Fees and Charges
(based on MARINA Memorandum Circular No. SC-2021-07)
Application Fee P 500.00/course
Accreditation Fee P 500.00/course
Surcharge for the expired Certificate of Accreditation P500.00/certificate

 

Note: The above are the general requirements thus, applicants are advised to check STCW Advisory 2019-05 and STCW Circular 2014-04 for further reference.

2. What are the requirements for Accreditation of Supervisor?

MARINA are no longer accepting application for Accreditation of Supervisor as, “The Training Manager (TM) or Training Director (TD) shall assume functions of supervisor and does not require accreditation from MARINA.”

Reference: MARINA Advisory 2020-93

3. What are the requirements for Accreditation of Assessors?

Walk-in applicants may proceed at the Accreditation Division-STCWO, 6th Floor, MARINA Central Office Building without the need to set an appointment prior to visit. However, they shall adhere to the existing guidelines and protocols of IATF and MARINA in relation to the pandemic situation.

4. What are the procedures for the application of Accreditation of Instructors/Assessor/Supervisors?
  1. Proof of successful completion of the approved I.M.O. Model Course 3.12 (Assessment, Examination and Certification of Seafarers)
  2. Proof of any of the following:
  • Approved seagoing experience relating to the task
  • Approved training and issuance of COC and/or COP pertaining to the task and refresher /updating training
  1. Have gained practical assessment experience by accomplishing Practical Assessor’s Experience Log (PAEL, Annex 3 of STCW Circular 2014-04) for an aggregate period of at least twenty (20) hours conducted on at least ten (10) separate assessment days under the supervision of an experienced assessor.
  2. If conducting training using a SIMULATOR, shall have proof of the following:
  • Have gained practical assessment experience on the particular type of simulator being used by accomplishing Simulator Practical Assessor’s Experience Log (SPAEL, Annex 1 of STCW Circular 2014-04) for an aggregate period of at least 20 hours conducted on 10 separate assessment days under the supervision and to the satisfaction of an experienced assessor with the use of simulator. If conducting using different types of simulators, must accomplish separate SPAEL for each type of simulator.

Fees and Charges
(based on MARINA Memorandum Circular No. SC-2021-07)

Application Fee – P 500.00/course
Accreditation Fee – P 500.00/course
Surcharge for the expired Certificate of Accreditation – P500.00/certificate

Reference: The above are the general requirements. Applicants are advised to check STCW Advisory 2019-05 and STCW Circular 2014-04 for further details.

5. Will walk-in applicants be catered/entertained when applying for renewal of accreditation for instructors? or do they need to set an appointment online first? If appointment is needed prior to proceeding to MARINA, what is the process?

Walk-in applicants may proceed at the Accreditation Division-STCWO, 6th Floor, MARINA Central Office Building without the need to set an appointment prior to visit. However, they shall adhere to the existing guidelines and protocols of IATF and MARINA in relation to the pandemic situation.

6. Where can we find the list of MTIs that are approved to conduct blended learning specifically MLC?

The list of MTIs approved to conduct Blended Learning mode of training can be found at stcw.marina.gov.ph, under the Directory Section.

7. Do MROs process application for Accreditation of Instructor/Supervisor/Assessor?

The following are the MARINA Regional Offices (MROs) that process application for Accreditation of Instructors and Assessors:

  • MRO VI – Iloilo City
  • MRO XI – Davao City
  • MRO XII – General Santos City

 

INFORMATION AND COMMUNICATIONS TECHNOLOGY MANAGEMENT DIVISION |

1. What is MARINA Integrated Seafarers Management Online (MISMO) System?

The MARINA Integrated Seafarers Management Online (MISMO) System, an Online Appointment System, unifies all the existing information systems being utilized by the different Divisions of the STCW Office. With the government’s need for interoperability across its agencies to deliver better services through technology, the MISMO is intended to institutionalize a highly efficient information system for Filipino seafarers serving the global Maritime Fleet.

2. How to apply on MARINA Integrated Seafarers Management Online (MISMO) System?

3. What are the other services offered in MISMO Portal?

Aside from the seafarer, the general public may also do the following:

  1. Verify the Certificate of Proficiency (COP), Certificate of Competency (COC)/Certificate of Endorsement (COE), Seafarer’s Identification and Record Book (SIRB), MARINA Professional ID, and Certificate of No Pending Case on the Old System and the MISMO System.
  2. Examinations Schedules can be seen online.
  3. Use the QR Code embedded in the Certificates for ease of doing verification.

4. How to make correction/s to my personal information in MISMO Portal?

Except for the Name and Birthday, the seafarer can change their information in their MISMO Account.

5. Transactions made were not reflected in seafarers’ MISMO Account?

Check the status of your Application in your MISMO Account thru Application Tab.

6. Cannot upload documents in MISMO Account?

Please make sure that the file size of your document does not exceed 1 MB.

7. How to cancel my application?

To cancel your application, email [email protected] using your personal email and attach the following documents:

a) Seaman’s Book or Any Valid Government Issued ID

b) Selfie photo holding Seaman’s Book or Any Valid Government Issued ID

8. How can I convert the process of my application from regular to expedite?

Note: You cannot convert the regular application to expedite. The regular application must be canceled first before the seafarer may request for expedite.

To cancel your regular application, email [email protected] using your personal email and attach the following documents:

a) Seaman’s Book or Any Valid Government Issued ID
b) Selfie photo holding Seaman’s Book or Any Valid Government Issued ID
c) Letter request for Cancelation

9. How to transfer my appointment from Region to NCR?

To transfer your appointment, email [email protected] using your personal email and attach the following documents:

a) Seaman’s Book or Any Valid Government Issued ID
b) Selfie photo holding Seaman’s Book or Any Valid Government Issued ID
c) Letter request for Transfer of Branch

10. How to transfer my application payment to another application??

The following transfer of payments are not allowed:

  1. Regular to Expedite, and vice versa
  2. COP to COC/COE, and vice versa

Only applications with the same cost are transferrable, e.g. COP to COP, COC to COC.

Posted on October 25, 2021


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